Physiotherapy in Lidcombe

Transparent Pricing. Real Results.

No hidden fees. No runaround. Just honest care and a clear plan from day one. One-on-one appointments, a purpose-built facility, and clinicians who actually stay with you. Here's exactly what that costs.

Most patients pay less than the listed fee.

If you have private health extras or a Medicare (CDM) referral from your GP, you're likely eligible for a rebate. We process health fund rebates on the spot.

Initial Consultation

Your first visit. Assessment and treatment in one session.

$138

before rebate

45 minutes

What's included

What you may actually pay

Consultation fee

$138

Health fund rebate (typical)

−$50 to $80*

Estimated gap

~$70–$100*

Have a CDM referral? Medicare rebate of $61.80** per session, typically returned within 1–2 business days.

Ongoing Appointments

After your initial consultation, these are your follow-up options.

Service	Duration	Fee	With Rebate*
Standard Follow-Up Hands-on treatment, exercise progression, and progress check-in.	30 min	$118	~$50–$80* estimated gap
Extended Follow-Up For complex or multi-area presentations that need more time.	45 min	$138	~$70–$100* estimated gap
Gym-Based Rehabilitation 1-on-1 supervised session. Progressive loading and sport-specific training.	45 min	$138	~$70–$100* estimated gap

* Estimated gap based on typical rebates from major Australian health funds. Your actual out-of-pocket cost depends on your fund, level of extras cover, and any annual limits. These figures are estimates only and are not a guarantee of your rebate amount. Call your insurer and ask for your benefit on item 500 (initial) or item 505 (follow-up) before your appointment.
** Medicare (CDM) rebate of $61.80 per session reflects 2025/26 Medicare Benefits Schedule rates and is subject to change by the Australian Government. You pay the full consultation fee upfront. Rebates are typically processed within 1–2 business days via Tyro Health, however processing times may vary and are not guaranteed.

What Happens at Your First Appointment

Your initial consultation is 45 minutes. Here’s exactly how we use that time.

Step 1 - We listen first

We assess your movement, understand your goals, and measure your baseline using advanced technology, giving you a clear pathway to success.

Step 2 - We assess and measure

A thorough physical examination to identify what's driving the problem. Where appropriate, we use objective testing technology including VALD forceplates and strength assessment tools to give you a real baseline, not just a clinical impression.

Step 3 - We explain what we found

In plain language. You'll understand your diagnosis, what's causing it, and what we can realistically do about it.

Step 4 - We start treatment

Assessment and treatment happen in the same session. You don't wait until visit two to start getting better.

Step 5 - You leave with a plan

A clear pathway, realistic timelines, and a personalised exercise program with videos. Your progress is tracked in our app so you can see it moving in the right direction.

Before you arrive:

What to bring

Bring any scans, imaging, or referral letters

What to wear

Wear comfortable clothing or activewear

Health card

Bring your health fund card if you have one

PTC Physiotherapy

What Your Investment Actually Gets You

At PTC Physiotherapy, we don't guess. We measure.

Progress you can see.

We measure your baseline from day one and track it in an app. Real numbers, not guesswork.

Care that fits.

Choose the clinician you feel comfortable with. Prefer consistency or need flexibility? We’ve got both.

Built for recovery.

Private treatment rooms, rehabilitation gym, and group class space. Everything you need, under one roof.

Realistic timelines.

We work with you to map out a recovery plan that fits your goals and your life. No assumptions, just a clear path forward together.

PTC Physiotherapy

Funding & Rebates

There are several ways to reduce your out-of-pocket costs at PTC Physiotherapy. Here’s a plain-language breakdown of each one.

Private Health Insurance

We accept all major Australian health funds and process your rebate on the spot via HICAPS. You pay the gap at the desk. The gap varies depending on your fund and level of cover. Call your insurer and ask for your benefit on item number 500 (initial) or 505 (subsequent) before your first appointment.

Medicare - Chronic Disease Management (CDM)

Your GP can refer you for up to 5 subsidised sessions per calendar year. Medicare provides a rebate of $61.80 per session (2025 rates). You pay the full fee upfront and receive your rebate within 1-2 business days via Tyro Health. Make sure your GP's referral includes our practice name and your physio's name.

WorkCover & CTP

Injured at work or in a motor vehicle accident? Talk with our team and let us know your claim number and insurer details when you book. We'll take it from there.

NDIS

We support self-managed and plan-managed participants. Let our team know before your first appointment so we can help align your physiotherapy goals with your plan from the start.

DVA

We see DVA Gold and White card holders. A GP referral is required. Contact us and we'll walk you through what's needed.

Not sure which applies to you?

Call us on (02) 7226 3616 or email reception@ptcphysiotherapy.com.au. We’ll sort it out before you book.

Common Questions

Do I need a referral to book?

No. You can book directly with us online or by phone. No referral needed.

However, if you’ve already seen your GP or surgeon, it’s helpful to bring any referral letters or imaging reports to your first session. Some funding pathways do require specific documentation:

Medicare (CDM plan) Requires a referral from your GP.
Workers Compensation / CTP Requires insurer approval.
NDIS May require documentation depending on your plan management type.
DVA Requires a referral from your GP.

Not sure what applies to you? Give us a call and we’ll walk you through it.

How do I prepare for my first appointment?

To help your physio make the most of your session, here’s what to do before you arrive:

Fill out your new client form and pay your deposit (sent to you when you book)
Bring any scans, imaging reports, or referral letters from your doctor or surgeon
Bring your private health insurance card or Medicare card
Bring any braces, supports, or orthotics you currently use
Have your NDIS plan details handy if you’re an NDIS participant

Wear comfortable clothing or activewear so we can easily assess the affected area. For example, shorts are ideal for knee appointments, and a singlet or loose top works well for shoulder concerns.

What happens if I need to cancel?

We kindly ask for at least 24 hours notice for any cancellations or rescheduling. Appointments cancelled within 24 hours will incur a 50% late cancellation fee.

How much will my health fund rebate be?

Call your insurer and ask for your benefit on item number 500 (initial) or 505 (subsequent). We process rebates on the spot via HICAPS. For more information please refer to our Funding and Rebates information.

Do Medicare sessions mean free physiotherapy?

Not quite. You’re eligible for up to 5 subsidised sessions per year with a rebate of $61.80 per session (2025 rates). You pay upfront and receive your rebate within 1-2 business days.

For more information please refer to our Funding and Rebates information.

Do you see NDIS participants?

Yes. We provide physiotherapy for NDIS participants, whether you’re self-managed, plan-managed, or agency-managed.

We support participants across a range of needs, including:

Mobility improvement and pain management
Strength and capacity building
Working toward greater independence in daily activities
In-clinic treatment with access to on-site gym equipment
Mobile community visits for participants who are unable to attend the clinic

Our team works closely with you and your support coordinators or plan managers to align your physiotherapy with your NDIS goals. Visit our NDIS page for more details, or get in touch to discuss how we can help.

What is a physiotherapist?

A physiotherapist is a university-qualified health professional who helps you move better, manage pain, and get back to the activities that matter most to you. Whether that’s returning to sport, playing with your kids, or simply getting through the day more comfortably, a physio works with you to understand what’s going on and create a plan to help.

What is dry needling, and does it hurt?

Dry needling uses fine, single-use needles inserted into trigger points in your muscles to relieve tension, reduce pain, and improve movement. There’s no medication or injection involved. The needle itself does the work.

Does it hurt?

Most people feel a brief, deep ache or a twitch response. That’s a good sign it’s working
Some areas are more sensitive than others
Your physio will check in with you throughout and adjust as needed

Dry needling can be included as part of your physiotherapy session or booked as a standalone 30-minute appointment.

What’s the difference between remedial massage and physiotherapy?

Physiotherapy focuses on diagnosing the underlying cause of your pain or movement issue. Your physio uses assessment, hands-on techniques, exercise prescription, and education to help you recover and stay well long-term.

Remedial massage focuses on hands-on soft tissue treatment to reduce muscle tension, improve circulation, and support recovery. It’s a great complement to physiotherapy, especially for chronic tightness, recovery from training, or targeted release work.

Many of our clients use both services as part of their care. Your physiotherapist can guide you on whether adding remedial massage would benefit your recovery.

Do you treat children?

Yes. We provide physiotherapy for children and adolescents across a range of needs, including:

Sports injuries and return-to-sport rehab
Growing pains and developmental concerns
Movement and coordination difficulties
NDIS-funded physiotherapy support

Who will treat my child?

Peter: our paediatric sports physio with a clinical focus in this area, currently working toward formal APA recognition in paediatric physiotherapy
Penelope: has a special interest in younger populations, with a naturally caring and empathetic approach that puts kids and parents at ease

We make every session engaging, age-appropriate, and reassuring for the whole family. All team members who work with children hold current Working With Children Checks.

Where is the clinic located?

We’re located in the PCYC Auburn building, located at Church Street, Lidcombe

Is there parking available?

Yes. There is parking at PCYC Auburn.

What are your opening hours?

We are currently open 8am-8pm on Mondays – Thursdays, 8am-6pm on Fridays, and 8am-1pm on Saturdays

Subject to availability, we offer same-day appointments Monday to Saturday, so if you need to be seen quickly, book online or call us on (02) 7226 3616.

Do you offer home visits or mobile appointments?

Yes. Our Mobile Community Service provides physiotherapy for people who are unable to attend the clinic, whether that’s due to mobility limitations, complex health needs, age, or other barriers to travel.

Who is this for?

NDIS participants
Seniors
Children who require in-home or community-based care

Mobile appointments are available across Lidcombe and the broader Cumberland Council area. Your physio brings everything needed to deliver a thorough session in the comfort of your home or community setting.

Not sure if mobile visits are right for your situation? Give us a call and we’ll help you work it out.

Do you offer telehealth or online consultations?

Yes, we can accommodate telehealth appointments in some circumstances. Online sessions follow a similar structure to in-person consults. Your physio will listen to your concerns, guide you through a movement assessment, and provide exercise-based treatment and education. The main difference is that hands-on treatment isn’t possible via telehealth.

Not sure whether telehealth suits your situation? Get in touch and we’ll advise you on the best option.

Have more questions?

For more enquiries, call us on (02) 7226 3616 or email reception@ptcphysiotherapy.com.au.

PTC Physiotherapy

Ready to Get Started?

Same-day appointments available Monday to Saturday.

PCYC Auburn, Church Street, Lidcombe NSW 2141.